Privacy first

A secure PDF converter where privacy is not an add-on

Sought was created by lawyers with experience in privacy and Right to Information. That perspective shaped a document workflow designed to keep data location, retention and control visible.

privacy first PDF

Principles

01

Know where your documents are handled

When you create a hosted Sought account, you choose from the data regions available to your plan. Free and Base plans use the region selected at sign-up. Pro users can change their data region when their needs change.

02

Delete files when the work is done

You can delete uploaded documents as soon as you finish processing them. If you do not remove them sooner, uploaded files are automatically deleted after 12 hours.

03

Keep enterprise processing in your environment

Sought Enterprise can be installed on your organisation’s own servers, giving your team direct control over the environment in which Sought is deployed.

04

Built from a privacy-law perspective

Founder Rebecca Murray’s work in privacy and Right to Information exposed a simple gap: people needed an easier way to convert and organise documents without treating data handling as an afterthought. Sought was built to bring those needs together.

Privacy controls you can actually use

Practical settings, not promises. Each control is available inside the product or through the Enterprise deployment.

Select from the data regions available when you sign up

Change region on the Pro plan

Delete uploaded files when processing is complete

Automatic deletion of uploaded files after 12 hours

Use an on-server deployment for Enterprise requirements

Access the Privacy Policy and Terms of Use for the full legal details

Privacy questions

Where are my uploaded files processed and stored?

You select from the available data regions when you create your account. Free and Base plans remain linked to the region selected at sign-up, while Pro users can change region. Review the choices shown in the app before uploading documents.

How long does Sought keep uploaded files?

Uploaded files are automatically deleted after 12 hours unless you delete them sooner.

Can I delete documents immediately?

Yes. You can remove uploaded documents when you have finished processing them.

Can I use Sought for confidential or legal documents?

Sought was designed with confidential workflows in mind. You remain responsible for checking your professional obligations, your organisation’s policies and whether the available service configuration is appropriate for the information you plan to upload.

How does Sought handle access to and use of my data?

Sought processes data as needed to provide the service. For the precise terms governing access, use, storage, transmission, retention and deletion, read the current Privacy Policy and Terms of Use before uploading sensitive information. Your documents remain yours. Sought is built with privacy at its core, and we have no access to the content of the documents you upload. Your files are processed securely, remain under your control and can be deleted as soon as you’re finished with them.

Can Sought be installed on our own servers?

Yes. The Enterprise version can be deployed on your organisation’s own servers. Contact Sought to discuss your environment, licensing and support needs.

How do I report a security concern?

Email contactus@soughtsoftware.com with details of the concern so the team can review it.

Read the details

For full information about personal information, service data, retention and your responsibilities, read Sought’s current Privacy Policy and Terms of Use.

Convert documents with privacy in view